Customer service excellent - no quibble replacement for leaking push down basin wastes within warranty period of 5 years. The choice was based on the fact that it is easy to use, and it comes with features you need for a luxury shower. Overall, it received a good rating of 4.6 out of 5. However, Becky arranged overnight delivery of a replacement shower head which arrived this morning, 23 December 20.Hansgrohe actually answer telephone calls and respond promptly and professionally. One person that deserves a special mention is Becky on customer service she has been an absolute superstar and so helpful we can’t thank her enough well done Becky you saved the day Thanks again to all who took part Regards Norman, The select button broke after three years of use. What do you think is the best one from our Hansgrohe shower head reviews? I contacted Customer Services to ask if they could track down the missing parts and although i had not bought the spout from new, having purchased the other items necessary to fit the spout, the customer services team went above and beyond to send me the missing parts! Excellent service and parts supplied for a roll top bath fitted in 2003. With their One set of taps I purchased has corroded around the handle after one year, on speaking with their customer service team I was dealt with my someone who's main aim was to blame me for the issue. Your kitchen is in capable hands with Hansgrohe. Let us know by leaving a comment below! Chrome on a mixer tap handle started to bubble.Contacted customer service who told me this wasn’t covered under 5 year warranty as it was to do with the cleaning products I use. This is the best luxury shower head that you can buy in order to relax after a long day. The Hansgrohe brand might be a bit under the radar compared to big industry names like these, but Hansgrohe faucets meet - if not surpass - the same standards in terms of functionality and design. When it comes to bathroom taps from hansgrohe, not only do you have a choice of award-winning designs, you can also take advantage of products that fulfil the most stringent requirements in terms of quality and usability. Part was sorted straight away and is now fitted with a happy customer from my part.Would not hesitate to recommend this company and I will be using them in the future! My bathroom leak is now solved. What’s right for you? I was lucky enough to acquire from a friend an Axor Massaud Bath spout and planned to fit it into my new en-suite bathroom. Well done.The outcome dear reader? Today, Hansgrohe has its headquarters in Germany but has expanded its services to many other countries in the world. Hansgrohe is a German company that has been dedicated to using quality materials since it was founded in 1901. Be inspired by our passion for water! hansgrohe bathroom taps combine individual design with ultimate quality and innovative features. She knew everything about the product I needed to know and more. NB> I bought a Hansgrohe Ecostat bath/shower mixer taps plus Raindance shower head/hose/etc from Aquabrand who are Hansgrohe specialists. Discover Oliveri kitchen and laundry solutions; sinks, taps, filters and accessories. What’s right for you? Thank you Emma. Great after care service even in these strange times. I have to say Hans grohe customer service and technical teams have been fantastic and so helpful during our time of need in the refurbishment of our 15 year old shower. Customer Service were really helpful dealing with requests accurately and promptly. Discover our range of products: Bathroom taps and mixers for wash basins, showers and bath tubs, and . Alle Hansgrohe kitchen taps review im Blick Wie sehen die Amazon Nutzerbewertungen aus? The Customer Services team at Hansgrohe amaze me. They are known for their many innovations such as the first very affordable handheld shower head, the Raindance rain shower head, and the wall bar among many others. Just like the previously mentioned models, this shower head has three adjustable spraying options. The seller gave 2yrs guarantee, but Hansgrohe themselves offer a 5yrs manufacturer's warranty.I wrote to claim for a replacement. hansgrohe is one of the leading trendsetters in the industry. While it is a bit lightweight and doesn’t do much for the design, it is the most practical shower heads out of all the five mentioned here. © 2021 Trustpilot A/S. Customers loved this shower head as it was considered one of the best Hansgrohe shower heads to exist. The customers loved how easy the shower is to handle and how easy it is to install. Raindance S 120 IR 3-Jet Shower Head 1.4 A real credit to the brand. A phone call at Monday lunchtime put the part on order from Germany with an estimated 5-8 day delivery time. The Customer Services team at Hansgrohe continue to amaze. Replied to my emails within 24 hours after sending them. With multi-award-winning taps and showers that set trends and create a modern twist on well-known concepts Innovative features that add value for the user Exclusive accessories that complete the look of an AXOR bathroom and serve up an extra portion of style in the AXOR kitchen It also has a strong air injection technology and a very efficient quick clean technology. Your email address will not be published. They have managed to source us the parts we needed albeit some small and with me aid of photos and code numbers have sorted it . Winner: Hansgrohe In general, Hansgrohe and Grohe offer similar limited warranty terms like lifetime warranty on cartridge, finishes, and mechanical parts, however, the real-life guarantee is valid for 20 years or less under the condition you hold a sales receipt. The mixers and taps for wash basin, bath tub, shower and bidet can be timelessly and … Every other company seems to be using the Covid situation to give poor customer service, but not these guys. The Raindance Downpour Air Shower Head is the ultimate shower to have if you like to feel like the water is pouring down on you like rain. Outstanding customer service replaced a faulty item.Becky in customer service was particularly great. I had to source screws for a relatively old Hansgrohe shower bracket and was daunted by the prospect, thinking that I would inevitably fail.However! Hansgrohe make what appear to be high quality products. A small part of my many parted Hansgrohe tap I ordered had the wrong thread on it. 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